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Payment Policy Please plan to pay for services at the time they are provided. We accept all major forms of payment. Cancellation Policy A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Late cancellations or missed appointments will incur a $75 fee. Repeated no-call/no-show instances may require a deposit for future bookings. To cancel or reschedule, call OR text 901-687-4334 or reply to your appointment reminder text.

Before the Session: Do not feed your pet within four hours of the Ensure your pet has urinated and had a bowel movement before If no bowel movement has occurred, inform the treadmill technician prior to the session. A $150 fee will be applied if a bowel movement occurs in the tank, as this requires draining and cleaning. If your pet has diarrhea, please Brush and bathe your dog prior to the session to minimize dirt and hair During the Session: Use only non-crumbly treats; minimal amounts of peanut butter are acceptable if Arrive on Being more than 10 minutes late may result in rescheduling and may incur the session fee. After the Session: Dry your dog promptly and use the back room for extended drying to allow the next session to proceed as scheduled. Thank you for your cooperation in helping us maintain a clean and efficient environment for all our clients and their pets!

While we take every precaution to ensure your pet’s safety during underwater treadmill sessions and acupuncture treatments, any physical exercise—especially for elderly dogs or dogs prone to genetic disorders—carries a risk of injury. Similarly, acupuncture, while generally safe and beneficial, may occasionally lead to side effects such as mild bruising, soreness, or discomfort. Injuries or reactions outside our control can sometimes occur. If you notice any unusual behavior, discomfort, or symptoms in your pet following a session or treatment, we recommend contacting your regular veterinarian or an animal hospital immediately. By signing this agreement, you acknowledge and accept these risks. Treatment Consent I, the undersigned, certify that I am the legal owner or authorized agent of the abovementioned pet and have the authority to make medical and treatment-related decisions on their behalf. I authorize Angel Care Natural Healing & Acupuncture for Pets and its staff to provide necessary rehabilitative care, treatments, and therapies as deemed appropriate by the attending veterinarian. I understand that rehabilitative therapies, including but not limited to hydrotherapy, laser therapy, acupuncture, massage, and other related modalities, are not without risk and may involve potential complications. The benefits and risks of the proposed treatments have been explained to me, and I have been given the opportunity to ask questions.